APPOINTMENTS:

To best serve our guests and our staff, we require a minimum of 24-hours notice to reschedule or cancel any appointment. Cancellations made with less than a 24-hours notice may be subject to a charge of 50% of the booked appointment value. No shows will be charged 100% of the missed appointment. 

 

To uphold our cancellation policy we do require a credit card on file to book any appointment. These policies are non-negotiable so please ensure we have your current contact information as we send out automated appointment reminders by email and text. 

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SERVICES:

Client satisfaction is important to us! Requests for service adjustments must be made within 7 days of the original appointment. All adjustments to services will be based upon original stylists approval.

 

PURCHASES:

Returns on retail items will be given salon credit only.  

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We thank you in advance for respecting our policies.